Vheeki Krafts

Introduction

Vheeki Krafts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

Information We Collect

Personal Information

When you place an order or register on our site, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through Paystack)

Automatically Collected Information

We may automatically collect certain information when you visit our website:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Improve our website and services
Send promotional emails (with your consent)
Prevent fraudulent transactions
Comply with legal obligations

Payment Security

We use Paystack as our payment processor. All payment information is encrypted and processed securely through Paystack's PCI-DSS compliant platform. We do not store your complete credit card information on our servers.

Your payment information is protected by industry-standard encryption technology.

Information Sharing

We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic and usage
Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal purposes.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-out: Unsubscribe from marketing emails at any time
Object: Object to certain processing of your personal information

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Privacy Policy